Hi there!

If you're thinking about buying a used iPhone off of Craigslist or a similar marketplace, you're probably doing some research to make sure you're making the right choice. Orchard is all about making decisions simple. That's why we have put together some info that'll help you decide on the best place for you to buy a used iPhone.

Below, you'll find the information you'll need to compare Orchard and Craigslist, including customer experiences, prices, and thoughts from real people who have recently bought from Orchard.



We hope this helps!



1. Buying a used iPhone from Orchard is easier than using Craigslist's cluttered marketplace.

What's worse than wading through tons of bogus listings when you're looking for something specific? Craigslist is notorious for sellers posting spam. We think of spam listings as noise that makes it more difficult for you to find what you want. Not to mention that when you finally find a phone you're interested in, you'll probably have to meet your seller at a mutually inconvenient subway station.

With Orchard, you can look forward to spending only seconds to sift through our inventory to find exactly what you're looking for. Each phone's product page clearly lists the phone's cosmetic condition, compatible carriers, and other important info. All this without having to navigate a maze of phones you aren't interested in.

2. When it comes to used iPhones, Orchard is the leading standard for quality.

Anyone can list an iPhone on Craigslist. If you're not an expert, it can be really hard to know what to look for to make sure you're getting a quality device. That's why more people choose to trust Orchard for buying used.

Orchard knows used iPhones inside and out. We pioneered the most rigorous quality testing around and even built our own tools to measure and track the performance of every iPhone component.

We are obsessive about quality. That's why we put our hands on every device that comes through our doors. Before being listed for sale in our inventory, each phone must pass two independent 30-point quality inspections by two experts. Along with tools to check internal components, manual tests are done to mirror real world use. Only phones that work like new are listed for sale in our inventory.

3. Orchard lives and breathes customer support.

While Craigslist has virtually nonexistent customer support, Orchard is 100% focused on you. That's why our customer support team checks in with every single customer to proactively answer any questions you may have.

Our dedicated support agents are standing by to help you figure out which phone is right for you. We can even help you transition from your old phone to your new one.

We also don't cut you off after you've purchased. While some companies (ahem, Apple) make you pay extra for customer support, we offer unlimited access to our team of iPhone experts so you can get the most out of your phone while you own it.

We're here for you with personal support, all day, every day, no matter what you need.

4. Sellers name their price on Craigslist, Orchard uses algorithms instead.

On Craigslist, prices for used iPhones are less than objective. It can make you worry that you're paying too much or, worse, that a deal is too good to be true.

Buying a used iPhone with Orchard means you don't have to worry about getting a fair price. With our smart analytics, we determine the fair market value for all devices listed on Orchard. This price is set based on the condition of the phone and the prices of similar phones on other marketplaces.

That price is the price you pay— nothing more, nothing less. This means our prices are not only affordable, they're fair.